Recommendations
From better to the fresh new terrible over the last while. Cannot faith exactly how incompetent, and you will totally amazingly dumb beyond faith, the people are extremely at this credit connection. You will find started spending a % or one or two way more within most other borrowing from the bank unions to have my personal fund to store me the disappointment out of coping that have foolish people. People trouble the newest Department of borrowing unions is where so you can file complaints. Since Massachusetts attorneys generals office cannot handle all of them.
Terrible up-date You will find previously seen
Poor revise I have ever before seen. The old on line financial is much premium than simply the fresh new that. Leftover my personal history bank due to a poor modify and you may after fifteen years which have DCU I am provided making.
DCU representative since the 2015 and you may departing
I have been a great DCU user since 2015 and you will managed an effective 100% percentage records for an auto loan and you can credit cards. On the application change when you look at the later 2023, I’d complications logging in and you will and then make money. For that reason, I redirected my personal statement costs with other cards. We obtained a notification to have a fantastic harmony from 63 cents, on time entitled to settle they, and said new technology activities. Unfortunately, my issues weren’t handled. From the adopting the battery charging cycle, an equilibrium out of $step 1 and some dollars was once again recharged that i repaid. Customer service has no clue or no other fees might be additional int the guy next billing cyclee tough DCU quicker my borrowing from the bank maximum off $10,000 so you’re able to $0 and you will advertised my membership as the outstanding for the credit bureaus, and that decreased my personal credit history because of the 108 things-to own 63 dollars. I am currently disputing which that have DCU and the credit reporting agencies, but I would warning men to carefully look at the prospective implications in advance of using their qualities.
They lost my car title file
Hello, I am composing provide my personal views about the ways an important file is mishandled addressed because of the DCU. I am very disappointed one my personal Title file is mailed out over me personally without any recording information owing to USPS. I believe was gross negligence. Whenever i hit out over this new DCU once waiting couple of months, I was informed new Label document is actually dispensed a month after the loan are paid back. However, We have maybe not obtained any title document in mail. We seemed which have local USPS and they completely cannot shade the fresh new delivered post. I found myself therefore available to check out DMV which have a good Lien release page and you will functions away from bottom. This is very time intensive and you will inconvenient in my situation. It will cost me to rating duplicate. I wish there are finest procedure in position in the first and so i would not have never ever missing a significant.
Poor Customer service
DCU click here to read is the poor completely. I was closing inside the to my Car lease and you can finished up going for DCU. It recognized my financing and you may asked me to unlock an account and that unsuccessful 3 x. New it expected me to give post that i is are capable discover a registration right after which just after two days, my loan application was not nonetheless accepted and abreast of contacting it told you said the terminated and they are sorry. Its so pathetic once you urgently need to have the car finance. The consumer service agent was not anyway empathetic.
Terrible Lender with no ATMs and you will Horrible Support service
If you miss the times of waiting during the very long lines so you’re able to withdraw money from the financial institution, after that DCU is your place! I live in a busy area, but really DCU enjoys not too many metropolitan areas here. In addition, their ATMs try no place become located besides in the genuine financial. Here is the simply bank in 2020 you to definitely nonetheless holds long traces heading out the entranceway towards the common date. If you need to label the financial institution, be prepared to feel treated rudely. When using DCU to possess car-spend choice that have debtors, we offer very long change-around minutes in order to echo money have been made. It lender are awful for too many reasons why you should enter. Avoid them!